SMS Terms & Conditions
Effective Date: October 2026 | Riverland Mortgage Company LLC
1. Business Identity & Program Description
Riverland Mortgage Company LLC ("Riverland Mortgage", "we", "us", or "our") is a licensed Florida mortgage broker (NMLS #2698026, Florida License #MBR7853). We offer optional text messaging programs to provide:
- Non-Marketing / Informational Messages: Updates regarding your mortgage quote request, rate estimate details, loan application milestones, document reminders, consultation scheduling, and responses to your customer service questions.
- Marketing Messages (Separate Optional Consent): Occasional promotional text messages about current mortgage rate trends, educational resources, and service updates from Riverland Mortgage Company LLC.
2. Express Voluntary Consent
Participation in our SMS messaging programs is entirely voluntary. Consent to receive text messages is not a condition of purchasing any property, goods, or mortgage broker services from Riverland Mortgage Company LLC.
Submitting a form, calling our office, or providing your phone number does not enroll you in marketing text messages. Separate, unchecked, optional checkboxes are presented on web forms to capture express consent for informational and marketing messages independently.
3. Message Frequency
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive message frequency that varies based on your inquiry and loan transaction activity. During an active quote request or consultation, you may receive 2 to 4 messages per week. Marketing subscribers may receive up to 2 messages per month.
If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
4. Rates & Carrier Liability
Standard message and data rates may apply according to your wireless carrier package. Riverland Mortgage Company LLC does not charge a fee for sending or receiving text messages.
Carriers are not liable for delayed or undelivered messages.
5. How to Opt-Out (STOP Instructions)
You can cancel the SMS service at any time. Just text "STOP" in reply to any text message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, just sign up as you did the first time or submit an inquiry with SMS consent selected, and we will start sending SMS messages to you again.
6. Customer Support (HELP Instructions)
If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly by contacting Riverland Mortgage Company LLC:
Support Phone: (352) 222-7444
Support Email: bill@riverlandmortgage.com
Office Address: 24500 Doc Karelas Dr, Newberry, FL 32669
7. Privacy Policy & Mobile Data Non-Sharing
If you have any questions regarding privacy, please read our privacy policy: Riverland Mortgage Privacy Policy.
"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."